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We are acutely aware of the challenges of COVID-19 and we are taking every measure to make your visit safe and efficient. If you are sick, high risk, or have been exposed to COVID-19, please contact our office to arrange a telemedicine visit with your physician. Your medication can still be prescribed as long as there is a physician visit documented.
You are here because you are looking for help for yourself or a loved one. You may have a lot of questions but the first should be about the kind of care you are getting an who is providing the care. At Helping People Recover - we do recovery better.
We are a practice of highly-trained professionals who have been doing this for years. We get addiction. We understand the needs of our patients. We are concerned with you getting better.
We are a fee-for-service facility. We (at the moment) do not accept insurance for the office visit. BEFORE YOU MOVE ON, think about this, or at least ask these questions when you look around:
HOW MANY TIMES PER MONTH WILL I HAVE TO BE SEEN?
Many places, due to the minute amount of reimbursement to the doctors, will require you to be seen numerous times per month. Many people are in recovery because they are trying to get back to their responsibilities and not have to sit in a doctor's office every week. Initially, with new Ohio law (as of December 2018), patients must be seen weekly for the first 30 days, bi-weekly up to 90 days, and then they are permitted to be seen monthly from then on. However, many places, may require weekly visits each time for the duration of your treatment. HOWEVER, if you are transferring from another provider, you may not need to be seen as often. Please tell us you are transferring when you call!
That being said...
HOW LONG ARE THE VISITS?
Due to the way some clinics have to schedule, you can count on being there for very long visits. Some complain of having to sit and wait for hours. If you are there every week, that can add up. What if you are driving a distance? What if you are trying to get off work? What if you have child care to pay for? This can add to your expenses
WILL I BE GETTING ONE-ON-ONE, PERSONAL SERVICE?
Many places do not offer the personal care that some need to get traction in their recovery. From getting help with prior-authorizations, personal questions with the doctor, one-on-one counseling, case management, and assistance with other recovery hurdles, many clinics do not have the time, the staff, or the desire to do the tough work that helps people get on with their lives. In some clinics, you may be one of many, especially in counseling where privacy can be crucial to your progress.
ARE THERE SCHEDULING OPTIONS?
Some clinics are operated by only one, maybe two doctors. This reduces the availability or scheduling options to the patients. Helping People Recover has three doctors, medical and clerical staff, and a full-time counselor available to you. We are also open certain evenings for those who need later appointments. We strive to be flexible and have openings for our patients that will serve their needs.
IS THERE IN-HOUSE COUNSELING?
Counseling is a required component of the recovery process for many insurance companies and you may not get approved without at least monthly counseling. It is also now Ohio law! It is much more convenient to have counseling available at the time of your appointment. Helping People Recover has on-site, state licensed, and compassionate counseling available to you every day our doctors are here. Counseling not only helps you move forward in your recovery, but is crucial to being able to eventually reduce your medication and/or be free of it down the road. (Private and personal counseling is available to you at $50 per session. Many places charge $100-150 per session.)
HOW LONG WILL IT TAKE ME TO GET IN?
At HPR, we get the urgency. We try our best to get people in within 24 to 48 hours. Sometimes even sooner.
DO YOU TAKE INSURANCE?
We know, this is important. Unfortunately, we are not affiliated with any insurance companies. The reasons for this are many so we can provide you with the best care possible and focus specifically on you. HOWEVER, we can help you seek reimbursement from your insurance company. Please ask us how. We think you will find our practice worth it, AND we do our best to help you recover your costs.
So, if you are still here, make note of these questions if you are asking around. Write them down. But know that if you look at more of our site, you get the best service, compassion, and professionals who have your back in recovery.
Better yet, call one of our staff to ask more questions, or speak with an intake specialist via email. We can help. We do recovery better.